We are based in Karachi, Pakistan, with our office located on M.A. Jinnah Road, Saddar.

Yes, we deliver across all major cities and regions in Pakistan via trusted courier partners.

Orders typically arrive within 2–5 working days depending on your location.

We accept Cash on Delivery (COD), bank transfers, and select mobile wallet options like JazzCash and Easypaisa.

Yes, most of our smartwatches are compatible with both Android and iOS devices. Specific compatibility details are available on each product page.

Yes, we offer limited warranty on most products. Warranty coverage and duration may vary by brand and item—please check the product description.

Yes, we have a 7-day return and exchange policy for unused and sealed items. Terms and conditions apply

Once your order is shipped, we’ll send you a tracking number via email or SMS so you can track your package in real-time

We operate primarily online, but customers in Karachi can contact us for appointments or pickups where possible.

You can reach us at +92 325 8452261 or email us at info.nexgearpk@gmail.com. We’re happy to help during business hours.